The following provides instruction for parents to pull payment information, (eg. preschool tuition, extended care) directly from their FACTS accounts:

  • Log into your customer portal.

  • Select “View Details” right next to “Payment Plan & Billing”

  • Then on the top, you will see “View Payment Summary” – Click on that link

  • The school’s information will be on the right hand side.
  • The page will include the school name, and the Federal Tax ID number will be on that.

You can then pull the details of the weeks by viewing Payment Summary:

  • Go to the “Transactions” tab

  • Select “ALL” (where you can select date on the left)

  • Scroll under “All Accounts” tab to “Extended Day”

That will give you all the extended care details by week.